Tutor House Limited Terms and Conditions
Any and all services provided by Tutor House are subject to the following terms and conditions and by using our services you (the client) hereby agree to abide by them.
- Lessons and Billing
Any and all lessons scheduled between any tutors provided by Tutor House must go through Tutor House. You cannot solicit any tutor provided by Tutor House to provide tutoring of any kind to yourself or a third party to the exclusion of Tutor House.
Invoices are sent out fortnightly to a predetermined emailed address of the client’s choosing. The invoices are due and payable on or before the date stipulated. Should there be an error on the invoice or you are unable to meet the payment deadline it is your responsibility to notify Tutor House immediately.
- Variation/Cancellation of Lessons
Any cancellation of a lesson must be made at least 24 hours before the lesson is scheduled to take place. Should cancellation take place in less than 24 hours you will be charged a $20 cancellation fee.
Should you want the tutoring session varied and less than 24 hours’ notice is given, Tutor House will do its best to accommodate the your wishes. However, should a variation not be possible and the lesson not take place it will be treated as a cancellation and you will be charged a $20 cancellation fee.
If you do not show up to the lesson, the tutor will wait at the location for 15 minutes but is then free to leave. You will be charged for the full lesson in this instance.
Should you want extra tutoring on the day of the lesson you are free to ask your tutor to stay for longer in 30 minute increments, and you will be charged accordingly. However, this is all subject to the tutor’s availability and no guarantee is given.
The price of services is subject to change at any time. Tutor House does not accept any liability for any misrepresentations made negligently or otherwise in terms of the advertisement of its prices.
Prices may be varied on a case by case basis and the final price will always be that stated on the invoice.
- Changes to the terms and conditions
Tutor House may change, add to or delete these terms, including adding whole new terms at its own discretion.
The client will be notified of any changes to these terms through an attachment on the next billing period.